Frequently Asked Questions (FAQ)
Welcome to the Life Travels Kandy FAQ page. Here you’ll find answers to the most common questions about our tours and travel services in Sri Lanka.
Booking is easy. You can reserve your tour through our website, contact us via WhatsApp, or send us an email. Once we receive your request, our team will confirm your itinerary and booking details.
Yes. We specialize in tailor-made travel experiences. Whether you’re looking for a family holiday, honeymoon, cultural tour, wildlife adventure, or luxury escape, we can create an itinerary that suits your preferences and budget.
Yes. We provide airport pickup and drop-off services anywhere in Sri Lanka. Our professional drivers will ensure a comfortable and safe journey from the moment you arrive.
The inclusions vary depending on the selected package. Most tours include private transportation, an experienced English-speaking driver or guide, accommodation where specified, sightseeing, and activities listed in the itinerary.
International flights, travel insurance, visa fees, personal expenses, meals not mentioned in the itinerary, optional activities, and tips are generally not included unless stated otherwise.
Yes. We understand that travel plans may change. We will do our best to accommodate changes, subject to availability. Additional charges may apply depending on the requested modifications.
If you need to cancel your booking, please contact us as soon as possible. Refund eligibility depends on the cancellation date and the services already reserved. Please visit our Cancellation Policy page for full details.
We accept secure online payments, major credit and debit cards, bank transfers, and other payment methods available through our booking system.
Yes. Sri Lanka is one of South Asia’s most welcoming travel destinations. We continuously monitor travel conditions and prioritize the safety and comfort of our guests throughout their journey.
Sri Lanka is a year-round destination. Different regions have different weather patterns, allowing visitors to enjoy beautiful beaches, cultural sites, wildlife, and hill country throughout the year.
Most international travelers require a visa or Electronic Travel Authorization (ETA) before arriving in Sri Lanka. We recommend checking the latest visa requirements based on your nationality before travelling.
Yes. We can arrange hotels, villas, boutique stays, luxury resorts, and budget accommodations throughout Sri Lanka based on your preferences and budget.
Absolutely. All of our tours can be arranged as private experiences, giving you flexibility, comfort, and a personalized itinerary.
Yes. We can organize honeymoon tours, anniversaries, birthdays, family holidays, corporate travel, and other special occasions with customized arrangements.
Our team is available throughout your journey via WhatsApp, phone, and email. We are committed to providing prompt assistance whenever you need support.
If you couldn’t find the answer you were looking for, our friendly team is always happy to help. Email us through our Contact Page or contact us via WhatsApp. We look forward to helping you plan an unforgettable journey through Sri Lanka with Life Travels Kandy.